Part-Time Operations & Program Support Specialist

About Us
NorCal SCI is a small but high-impact nonprofit dedicated to improving the lives of people with spinal cord injuries across Northern California. Through innovative programs, peer connections, resource navigation, and community events, we empower individuals to live full and engaged lives after injury. Our work spans from hospital visits and newly injured support to adaptive fitness classes, mobile clinics, grants, and advocacy.

We’re seeking a part-time team member to support our day-to-day operations, help manage communications, and assist with program delivery. As our organization grows, this role is key in expanding our reach and sustaining our impact.

Position Details

  • Title: Operations & Program Support Specialist

  • Hours: 10–20 hours/week

  • Location: Remote, but must reside in Northern California

  • Schedule: Flexible, but most work takes place M–F during standard business hours

  • Pay: Hourly, rate based on experience

  • Start Date: As soon as filled

  • Reports To: Executive Director

Key Responsibilities

Program & Communications Support

  • Respond to inquiries from individuals, families, hospitals, and partners seeking assistance or resources and refer to our appropriate programs 

  • Assist in coordinating and promoting programs such as post hospital rehabilitation, donated medical equipment, peer support, adaptive fitness, and other grants and resources

  • Support the preparation and delivery of our biweekly email newsletter and other outreach campaigns

  • Maintain and update program-related content on our website and email lists

  • Conduct phone/zoom screenings of applicants to our programs

Operations & Database Management

  • Maintain contact databases of donors, program participants, volunteers, and supporters

  • Track program activities and assist with reporting metrics for grants or internal review

  • Support donor communications and recordkeeping (e.g., thank-you emails, campaign tracking)

Event Assistance

  • Help coordinate logistics and outreach for virtual and in-person events

  • Attendance at one quarterly in-person event (e.g., community meet-up, mobile clinic) is strongly encouraged and may be required

You Are Someone Who...

  • Has direct experience with a spinal cord injury/disorder (SCI/D)

  • Lives in Northern California and is familiar with the region's geography and communities

  • Is passionate about supporting the SCI/D community, disability advocacy, or health-related nonprofit work

  • Communicates clearly and is comfortable with email, zoom, and phone (minimal texting) for internal communication

  • Is reliable, consistent, punctual, and able to execute. You are self-reliant and able to search for information and answers autonomously once you know the required tasks

  • Is able to work at a computer and has experience with databases, Google Workspace (Docs, Sheets, Gmail), and newsletter platforms (e.g., Mailchimp, Constant Contact, or similar). This will not be a job you can do from your phone only. Adaptive tools are ok!

  • Is able to attend at least 1 in-person event per quarter 

  • Works well independently in a remote environment, but enjoys collaborative teamwork

Nice-to-Haves (but not required)

  • Undergraduate degree

  • Experience working or volunteering in nonprofits

  • Familiarity with disability services or healthcare navigation

  • Basic design or digital content skills (e.g., Canva, iMovie, Photoshop, Mailchimp, website updates)

To Apply

Please submit the following to info@norcalsci.org with the subject line: Job Applicant

  1. Your resume

  2. A brief cover letter telling us why this role interests you and what makes you most qualified

  3. A short (1 min) video introducing yourself, what you understand about the mission of NorCal SCI, and what makes you the best candidate (can be a simple phone video or link to YouTube)

  4. Provide 2-3 professional references (Name, email, phone) that we can contact

  5. Optional: sample of any outreach or communication work you’ve done (e.g., newsletter, blog post, flyer)

Application Deadline: Position open until filled.